The Business Management Division establishes more precise action plans in order to implement corporate strategy, and assists all other divisions carry out their roles by leading, helping and checking. At the same time, it contributes to SK Telecom's sustained development through improvements in management systems and issue management.

The major tasks of the Business Management Division can be divided into the establishment, the execution, and the evaluation of company-wide management plans, and can be distinguished by the following.

1. KPI (Key Performance Indicators)

KPI differs from mere management goals. KPI is a comprehensive system that improves operational abilities through the combination of enterprise management goal strategy and organizational R&R, defines clear roles and responsibilities, and inspires and motivates employees. In short, KPI is a driving strategy and at the same time, a key motivational tool.

2. Resource Management

There are resources that must be utilized efficiently in meeting set KPI targets. Among them, the key one is financial, which is represented by operational budgets and investment budgets. The Business Management Team seeks the optimum resource allocation in meeting the Company's KPI targets.

3. Analysis & Evaluation of Management Performance

This is a process for analyzing and assessing how many KPI targets are achieved, how effectively resources are allocated in meeting those targets, and what other management outcomes have resulted from it. Such evaluation and evaluation is of critical importance for continued development.

4. Issue Management Improvement

Establishing KPI targets, allocating resources, and analyzing and evaluating and results are all processes governed by a comprehensive system. It is essential to establish and improve that system in order to practice operational excellence in today's rapidly changing business atmosphere.

5. Issue Management

Issue management requires a thorough grasp of problems that arise during the implementation of management plans and the ability to determine appropriate countermeasures. Issue management provides a means of achieving management goals and supports the decision-making process of the CEO.

The Human Resource Management Team works to ensure that there is a pool of human resources that will enable the Company to reach its goals. It also builds and operates infrastructure to let employees focus on their jobs in a highly motivated manner.

The Human Resource Management Team of SK Telecom hires and staffs the best human resources from at home and abroad, and focuses on maximizing their capabilities and achievements to foster experts and leaders of global caliber. In addition, the Human Resource Management Team assists in driving business success by way of leading, helping, and checking on work processes through human resources and organizational management.

1. Devise HR Management Strategy, Strengthen HR Management Capabilities

Linking HR management and strategy with management policy and strategy.

2. System Management

Building a systematic and adjustable organization for effective performance

3. Analysis & Evaluation of Management Performance

This is a process for analyzing and assessing how many KPI targets are achieved, how effectively resources are allocated in meeting those targets, and what other management outcomes have resulted from it. Such evaluation and evaluation is of critical importance for continued development.

3. Job Analysis and Management

Understanding work environment and work input & output flow to optimize work processes to promote the focus on high value-added work

4. Securing Elite Human Resources

Defining the capabilities for successful business operation and securing the talent required (New employment, Hiring experienced professionals, Global Recruiting)

5. Evaluation & Promotion System

Developing and promoting personnel according to competence and capabilities, and establish & operate a fair evaluation system

6. Job Transfer Management

Increasing efficiency by developing employees' talents and abilities through systematic education/training programs, and effectively allocating the right human resource for the right job

7. Compensation and Benefit System (Payment/Welfare)

Creating and operating various welfare policies so that employees can focus on their given task, and also to maintain quality of Work & Life Balance.

8. Overseas HR Management

Supporting global business by selecting the most qualified staff to carry out global business activities, and operating HR management infrastructure with full consideration of regional characteristics so that employees can focus on their given tasks.

9. Labor and Management

Promoting mutual understanding between the Company and its labor union to ensure stable operations and enhanced performance

10. Management Support

Providing a better work infrastructure by supporting electronic reports, document security, and improved work environments

HR Cultivation is where systematic training of human resources takes place, and where planning and execution of total solutions for cultivating SK Telecom's Most Valuable Biz Professionals takes shape. These HR Cultivation activities and others represent an innovated step forward in corporate culture. SK Telecom was the first in Korea to establish a Virtual Learning System (VLS), which presently comprises some 2,000 online programs including Knowledge Management (KM) for participants with 10 of experience, and 300 Community-of-Practice (CoP) personnel. " Idea Festivals to brainstorm for new growth engines are another novel initiative. "Lead/Help/Check" procedures have been devised to make these fresh approaches applicable and useful in real-world business settings.

Leadership Development

Applying various methods of leadership development from textbooks in actual hands-on training, the HR Cultivation program provides systematic training solutions that can lead the new employee to a management position and right up to CEO. Moreover, the Assessment Center examine the capabilities of the candidates for managerial posts and evaluate the potential of team managers directors. Participants of the Assessment Program can learn of their strengths and weaknesses and work to overcome the latter for further advancement. Action Learning is utilized in nearly all leadership programs.

Main Operations

- Leadership Pipeline Program

JMF (Junior Mgmt. Forum), MBA, LIP (Leadership Intensive Program), LEP (Leadership Excellence Program), Follow-up Program

• CEO Academy - Officer Training
• TLP (Team Leader Program) - Team Manager Training
• Departmental / Section Leadership Academy - 10 programs in total
• BIF (Business Insight Forum) - Biweekly Biz Leader Invitation Session
• T-DNA Camp - Company-wide "Cultural Change" Program

Competency Development

The Individual Development Process (IDP) is provided to assist SK Telecom employees become specialists in their career field. Through the IDP, top-quality on-line and off-line educational programs are provided. Also, programs to train global business experts are offered to enhance employees' global capabilities.

Main Operations

- Cultivation of Global Business Experts

• Global business expert development programs, Global business execution task force development, Local employee development.
• Development and operation of global capability enhancement program for all employees

- Developing Business Specialists

• Lead/Help/Check procedures to cultivate specialists in each division
• Development and operation of business education programs (for beginner and expert levels)

- HR Development Infrastructure

• Virtual Learning System
• KM, CoP
• Credea (Suggested)

In order for a company to achieve sustained stability and growth in such a rapidly changing business environment, it is vital to be able to anticipate various risk factors of business activities beforehand and take effective countermeasures. SK Telecom's Legal Affairs Department presents precautions and solutions by investigating risk factors the Company faces beforehand, and also by effectively resolving disputes that have arisen, thereby contributing to the Company's ongoing stability and growth.

Corporate Legal Affairs

SK Telecom leads the convergence era as the biggest mobile communications company in Korea. The Company's Corporate Legal Affairs Department provides a comprehensive range of legal services in both the mobile communication business, which is the Company's core business, and its other new convergence businesses. The department provides proactive legal service so as to prevent risks beforehand that can arise in the course of carrying out the Company's various business activities. Major tasks of the Corporate Legal Affairs Department include preparing business contract documents and supporting the negotiations, examining legal matters, examining communication-related legislation, legal screening of new business candidates, resolving the Company's business-related disputes, handling litigation and assisting SK Telecom employees with legal consultation.

Company Legal Affairs

The Company Legal Affairs Department principally deals with affairs related to the Company's governance structure. It supports various kinds of operations that are related to the General Shareholders' Meetings and the Board of Directors, and is also in charge of making public announcements and the Company's filings in conformance with the Securities and Exchange Act and its related statutes. The department participates in major projects such as due diligence proceedings for M&As and new business. It also supports the Company in dealings involving SK Group subsidiaries' legal affairs. Other operations of the department include strategic legal support for the Company's management decisions, HR/labor matters, and management of a "human network" with domestic and global legal specialists.

International Legal Affairs

SK Telecom is proceeding with various global projects and is collaborating with numerous overseas business partners in order to grow into a dominant global enterprise in the communications industry. The International Legal Affairs Department provides various kinds of legal services to efficiently support the Company's global businesses, while doing its best to prevent risks that can occur in the process of global business undertakings before they arise. Major activities of the International Legal Affairs Department include preparing international contract documents and supporting the negotiations, supporting global projects such as global M&A, resolving international disputes and claim handling, examining international statutes that are relevant to the Company's businesses, and providing education in international legal affairs.

Intellectual Property

The importance of intellectual property law is growing in all sectors of industry, and mobile communications is no exception. As the trend toward convergence progresses, the subject of such law will expand accordingly. The Intellectual Property Department is promptly coping with the situation so as to ensure the expanding business scope of the company.

Major activities of the department include protecting the Company's rights to patents, trademarks and copyrights, identifying newly emerging ideas, investigating earlier technologies, assessing infringement, framing PMs (Patent Maps), preparing and examining IP-related contract documents, notifying risks and devising precautions, handling IP-related disputes and litigation, and improving and promoting licensing strategies. The department is also carrying out global projects to prepare the legal foundation for SK Telecom to expand its business into overseas markets.

Compliance Affairs

As the individuals and groups with various stakes increase in number, there is a rising need to minimize the associated risks by understanding and observing statutes and systems regarding fair trade, consumer protection and ensuring confidentiality of personal information.

Established under such circumstances, the Company's Compliance Department take charge of establishing and executing fair trade implementation strategies. Major activities of the department involve legally scrutinizing and building logical arguments regarding issues raised by customers, shareholders, employees, Business Partners, NGOs, etc., in the course of the Company's business activities, dealing with investigations by official entities such as the Fair Trade Commission, and legal assistance regarding issues raised by government institutions such as the Ministry of Information and Communication.

Moreover, it provides diverse notification and consulting services such as risk consulting and screening in business and customer fields like marketing strategies, product development, sales projection and customer management ranging from establishing business models to improving utilizing systems, monitoring, educating employees to observe relevant statutes, and operating and improving the Company's Compliance Program.