Other issues covered in the report: Economic impact, Product and service development, Service quality and reliability, Innovative corporate culture,
Compliance, Voice of customer, Responsible marketing, Talent attraction and retention, Electromagnetic radiation around base stations, Mobile phones recycling, Corporate governance, Business ethics, Volunteering, Diversity, Human resources development, Employee protection, Respecting human rights, Labor-management cooperation, Supporting our business partners, Public policy cooperation, Support for sustainable development, Managing environmental impact of our operation